Fletcher Policy Guide

To download Respondus & Lockdown Browser please click here. 

Policies regarding the usage of Lockdown Browser are listed below.

If your course requires LockDown Browser and a webcam for online exams, please read the following thoroughly.

A webcam is required for Lockdown Browser. The webcam can be built into your computer or can be the type that plugs in with a USB cable. Watch this short video to get a basic understanding of LockDown Browser and the webcam feature. A student Quick Start Guide site is also available.

To ensure LockDown Browser and the webcam are set up properly, do the following: 

• Start LockDown Browser, log into Canvas and select this course. 
• Locate and select the Help Center button on the LockDown Browser toolbar. 
• Run the Webcam Check and, if necessary, resolve any issues. 
• Run the System & Network Check. If a problem is indicated, see if a solution is provided in the Knowledge Base. Troubleshooting information can also be emailed to our institution's help desk. 
• Exit the Help Center and locate the practice quiz named [NOTE TO INSTRUCTOR: CREATE A BRIEF PRACTICE QUIZ AND INSERT NAME/LOCATION OF QUIZ]. 
• Upon completing and submitting the practice quiz, exit LockDown Browser. 

When taking an online exam that requires LockDown Browser and a webcam, remember the following guidelines: 

• Ensure you are in a location where you will not be interrupted 
• Turn off all other devices (e.g., tablets, phones, second computers) and place them outside of your reach 
• Clear your desk of all external materials not permitted — books, papers, other devices 
• Before starting the text, know how much time is available for it, and that you have allotted sufficient time to complete it 
• Remain at your computer for the duration of the test 
• If the computer or networking environment is different than what was used previously with the Webcam Check and System & Network Check in LockDown Browser, run the checks again prior to starting the test 
• To produce a good webcam video, do the following: 

• • Avoid wearing baseball caps or hats with brims 
  • Ensure your computer or tablet is on a firm surface (a desk or table). Do NOT have the computer on your lap, a bed or other surface where the device is (or you are) likely to move 
  • If using a built-in webcam, avoid tilting the screen after the webcam setup is complete 
  • Take the exam in a well-lit room and avoid backlighting, such as sitting with your back to a window 

Remember that LockDown Browser will prevent you from accessing other websites or applications; you will be unable to exit the test until all questions are completed and submitted.